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adminhelp:crmintegrationsetup:usermappings [2011/04/21 16:24]
aquandt created
adminhelp:crmintegrationsetup:usermappings [2012/12/05 08:22] (current)
sobradovic [User Mappings]
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 The first time a user logs into the CRM then accesses CPQ through the custom link created in the opportunity, they are asked to log into CPQ. Once logged into CPQ, a mapping is created between their CRM account and the CPQ account they logged in as.  In the future when they access CPQ through the custom link in the opportunity, they are not asked to log into CPQ.  This mapping created between the two user accounts is managed in the **User Mappings** administrative section. So make sure that users are actually able to log in for the first time. (Don't set them as inactive in administration). If they ever become inactive, they won't be able to access CPQ from CRM any more. \\  The first time a user logs into the CRM then accesses CPQ through the custom link created in the opportunity, they are asked to log into CPQ. Once logged into CPQ, a mapping is created between their CRM account and the CPQ account they logged in as.  In the future when they access CPQ through the custom link in the opportunity, they are not asked to log into CPQ.  This mapping created between the two user accounts is managed in the **User Mappings** administrative section. So make sure that users are actually able to log in for the first time. (Don't set them as inactive in administration). If they ever become inactive, they won't be able to access CPQ from CRM any more. \\ 
  
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You are here: SAP CPQ Online HelpAdmin Page HelpCRM Integration SetupUser Mappings