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appendixd:newquotewebmethod:newquotedetails [2020/03/18 03:57]
bdjordje [New Quote Details]
appendixd:newquotewebmethod:newquotedetails [2020/03/19 05:57] (current)
bdjordje
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   - First, SAP CPQ looks up an active local customer with the provided Id/External Id. If such a customer exists in the system, they are retrieved.   - First, SAP CPQ looks up an active local customer with the provided Id/External Id. If such a customer exists in the system, they are retrieved.
   - If a customer with the provided Id/External Id doesn't exist in the system, SAP CPQ looks up an active global customer with the provided Id/External Id. Global customer visibility is treated in this scenario. If a customer with the provided Id/External Id exists and is visible to the lookup performer, they are retrieved.    - If a customer with the provided Id/External Id doesn't exist in the system, SAP CPQ looks up an active global customer with the provided Id/External Id. Global customer visibility is treated in this scenario. If a customer with the provided Id/External Id exists and is visible to the lookup performer, they are retrieved. 
-  - If a customer with the provided Id/External Id doesn't exist in the system or isn't visible to the lookup performer, SAP CPQ checks if the customer with the provided Id/External Id is local customer of another user and is visible to the lookup performer.+  - If a customer with the provided Id/External Id doesn't exist in the system or isn't visible to the lookup performer, SAP CPQ checks if the customer with the provided Id/External Id is an active local customer of another user. Local customer visibility is treated in this scenario. If a customer with the provided Id/External Id exists and is visible to the lookup performer, they are retrieved
  
 <note> If a customer is looked up according to their external Id, and more than one customer has identical external Id, the first customer in the list is retrieved. </note> <note> If a customer is looked up according to their external Id, and more than one customer has identical external Id, the first customer in the list is retrieved. </note>
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