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usersideinformation:adobesignintegration [2018/05/03 14:06]
atadic [CC Functionality]
usersideinformation:adobesignintegration [2018/05/03 14:27] (current)
atadic [CC Functionality]
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 To send a copy of the signed document to additional recipients for informational purposes, click **Add CC** and enter the email address of the additional recipient in the designated field.\\ To send a copy of the signed document to additional recipients for informational purposes, click **Add CC** and enter the email address of the additional recipient in the designated field.\\
 **Note**: If there are multiple recipients in the **Add CC** field, separate their email addresses with a comma.\\ **Note**: If there are multiple recipients in the **Add CC** field, separate their email addresses with a comma.\\
-{{:usersideinformation:added_cc.png?600}}+{{:usersideinformation:added_cc.png?600}}\\
 \\ \\
 The recipients entered into the **Add CC** field receive two emails: The recipients entered into the **Add CC** field receive two emails:
   * The first email is received when the document is sent for signing.   * The first email is received when the document is sent for signing.
-  * The second email is received after all signers sign the document. This email contains a copy of the signed document. +  * The second email is received after all signers sign the document. This email contains a copy of the signed document.
  
 +===== Admin Mode for Sending Documents to Adobe Sign =====
 +The Admin mode enables you to send documents to Adobe Sign as the administrator, instead of having the currently logged-in user act on behalf of the administrator.\\
 +----
 +== Example ==
 +Company B, a partner of company A, has access to CPQ and needs to send CPQ documents to Adobe Sign for signing. In this case, CPQ sends documents to company A's Adobe Sign account on behalf of company B. If company B already has an account at Adobe Sign, company A will not be able to send CPQ documents to Adobe Sign because the same email address was used when acting on behalf of company B and when company B opened their own account. However, once company A sets the administrator mode for the CPQ-Adobe Sign integration, they will be able to send CPQ documents to Adobe Sign for signing on behalf of company B.
 +----
 +To set the CPQ-Adobe Sign integration to work in the administrator mode, take the following steps:
 +  - Go to **Setup** > **Providers** > **Adobe Sign**.
 +  - Set **Use Admin Mode** to **TRUE**. \\ The **Impersonate Email** field displays.
 +  - Enter a new email address that will be visible to the signing party.
 +  - Click **Save**.
 +
 +Every time a document is sent to Adobe Sign, regardless of the logged-in user, the document will originate from the defined email address. However, if no email address has been set up, the document will originate from the email address CPQ administrator used to create the CPQ account.
  
  
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